As we go towards an all-digital world, most consumer interactions will be offered digitally, making emotion and response interpretation challenging. It should be a goal for all businesses, whether they are in front of consumers or behind the scenes, to shape a digital customer experience with accuracy and purpose.
CWG Ghana and Digid have teamed up to help businesses in any sector get new customers and users from anywhere, at any time, and through any channel with security and regulatory support, so they can grow.
On March 17, 2022, we have a presentation titled “Digital Customer Experience: A Profitable Journey” where industry leaders discuss the potential of engaging the digital customer. Register now.
Guests
Keynote Speaker
<a href="https://www.linkedin.com/in/rohit-g-313450176/" target="_blank">Rohit Gupta</a><br> Group CIO<br> I & M Bank
Panelist
<a href="https://www.linkedin.com/in/bismark-owusu-prempeh-90744058/" target="_blank">Bismark Owusu-Prempeh</a><br> Digitization Expert<br> OSPBA NOVAT
Panelist
<a href="https://www.linkedin.com/in/kannan-ramesh/" target="_blank">Ramesh Kannan</a> <br>Founder & CEO<br> Digid
Panelist
<a href="https://www.linkedin.com/in/comfort-armoo-45106b87/" target="_blank">Comfort Armoo</a><br>Head, Customer Experience<br>Fidelity Bank Ghana
Panelist
<a href="#" target="_blank">Samuel Dakurah</a><br>Chief Information Officer<br>First National Bank Ghana
Agenda
01
10:00 - 10:05 AM
Welcome and Introduction
02
10:06 - 10:20 AM
Key Note Address
03
10:21 - 10:50 AM
Panel Discussion
04
11:01 - 11:20 AM
Q&A & Discussions
05
11:21 - 11:25 AM
Thank you note & wrap up