for customer support and marketing.
AI BOTs for 24 * 7 availability
Automate repetitive queries and enable your support staff to focus on more complex customer needs.
Omni-channel customer support
Extend your customer reach beyond your website to various messaging channels and social media platforms.
Personalize via system integration
Connect with all internal systems to deliver personalized support, marketing, reminders, and nudges
Personalize via system integration
Connect with all internal systems to deliver personalized support, marketing, reminders, and nudges
Our Customers
Conversational AI Platform
Customers expect 24 X 7 support and the messaging channels have proliferated. Unifying and automating customer support to drive engagement and be cost-efficient.
- AI BOT for specific banking services
- Help center / Knowledge BOT guided customer services
- Human handover for complex & personalized support
- Unified support portal across messaging channels
Features
Conversation like statements
Chat in your customers natural conversation statements and make it easy to your customers.
Outbound marketing
Initiate customer interactions and deliver targeted messages and campaigns.
Automation
Redirect the conversations to the correct support workflow by defining simple automation rules.
Feedback Collection
Prompt customers to provide ratings or participate in surveys.
Blogs
The Synergy of AI BOTs and Human Support: Redefining Customer Service Efficiency
The relationship between AI bots and human assistants is not about replacing human interaction but amplifying it, creating a harm
Increasing Customer Engagement: The Impact of AI Bots in Banking
AI bots have not only streamlined operations but have fundamentally altered the customer service landscape, offering unparalleled
Modernizing Banking Services: The Power of Conversational AI
One of the most transformative advancements has been the integration of Conversational AI, redefining how banks engage, assist, a
